Frequently asked questions

Everything worth knowing before you book a move or a transport job. Still stuck? Call or message us — we are happy to help.

Prices & quotes

Furniture transport starts at 180 zł, a move at 520 zł, junk removal at 300 zł and a long-distance run at 400 zł. Those are starting prices — get the figure for your own job from the calculator, it takes a minute. Or call and we will quote on the spot.

The price depends on the amount and type of items, the distance and route, the floor and access (lift or no lift), how many people are needed, and extras such as furniture disassembly. There is no weekend or night surcharge.

Two ways. The calculator on this site gives you a price range straight away — just describe in your own words what needs moving. Or call us or send photos on WhatsApp and we will quote within minutes. Either way it is free and non-binding. The better the description, the closer the quote — and if the job turns out bigger than agreed, we say so and settle the price before starting. We never add anything after the fact.

Cash or bank transfer, after the job is done. We agree the details when you book.

Scheduling & availability

We are available around the clock, 7 days a week, including weekends and public holidays. We answer the phone and WhatsApp in the evening too.

We can usually come the same or the next day if we have a slot free. For a larger move it is worth booking 1–2 days ahead. Call us and we will check availability on the spot.

Yes. We take calls and WhatsApp messages in English, Polish and Russian, and the calculator works in all three — you can describe the job in your own words in any of them. Most of our English-speaking customers are people moving to or within Warsaw who would rather not do this in Polish.

Scope of services

A van with a driver is for one or a few larger items — a sofa, a fridge, a store purchase. You pay per run, usually from 180 zł, and it takes an hour or two. A move is the contents of a whole apartment: more items, longer crew time, furniture wrapped in film and blankets, prices from 520 zł. Not sure which yours is? Describe it in the calculator or call us and we will tell you which works out cheaper.

Yes. We move single pieces — sofas, corner sofas, wardrobes, beds, chests of drawers, tables — from stores, private sellers or online listings. Furniture is wrapped in film and blankets, and we can carry it up to your floor.

Yes. We carry washing machines, fridges (including side-by-side), dishwashers, ovens and TVs. Appliances travel in the position the manufacturer recommends, secured with straps and blankets. We do not connect or install them.

Yes, we carry palletised loads, including 120 × 80 cm euro pallets. Several pallets fit in the van and the payload limit is 1,500 kg; we confirm the exact number once you give us the dimensions and weight. We have no tail lift or forklift, so heavy pallets need loading equipment at the sender or recipient.

Yes, it is one of the jobs we are asked for most. We collect from IKEA (Janki and Targówek), Castorama, Leroy Merlin, Jula and other stores, as well as from private sellers. Give us the store and the order or collection details and we handle the rest, including carrying everything up to your apartment.

Yes. We carry out and take away old furniture, sofa beds, mattresses and worn-out appliances, and we clear apartments, cellars and garages. Everything goes to a licensed municipal recycling point (a PSZOK) and the disposal fee is already in the price. Two of us always come, so you carry nothing yourself.

Yes. You can book transport only, a driver who helps with carrying, or a full two-person crew handling loading, unloading and carrying to any floor — including buildings without a lift. Pick the scope in the calculator or agree it with us by phone.

Yes. Beyond Warsaw we run jobs across Poland — most often Warsaw to Kraków, Gdańsk, Wrocław, Poznań and Łódź, but we also reach smaller towns. Every run is direct, with no transfers on the way, and the price depends on the distance and how much there is.

A Renault Master with roughly 13 m³ of space (3.63 × 1.87 × 1.76 m) and a payload of up to 1,500 kg. It holds the contents of a studio or a two-room apartment in one run. Exact dimensions are on the Fleet page.

Safety

Yes. Furniture and appliances are secured with stretch film, moving blankets and lashing straps as standard, at no extra charge. We also bring a hand truck and furniture sliders for the heavy pieces.

Still have a question?

Call or message us on WhatsApp — we reply right away and advise free of charge.